About Us

Alma Melbourne is an Australian footwear brand focused on clean design, timeless silhouettes, and everyday wearability.

While the Alma Melbourne's collection is created for customers in Australia, the brand is operated by a Dutch company with an international perspective on modern fashion and online retail. This structure allows us to combine European attention to detail with a Melbourne-inspired aesthetic that feels confident, simple, and wearable.

Our goal is to offer a curated collection of boots that fit seamlessly into a contemporary wardrobe. We focus on considered designs, refined shapes, quality materials, and neutral tones, that can be worn across seasons and styled with ease.

Alma Melbourne is not driven by fast-moving trends or oversized collections. Instead, we begin with a focused range of essential styles, chosen for their structure, durability, and understated character.


Our Mission

Our mission is to offer a refined and accessible collection of boots designed for everyday Australian life.

We keep our approach simple:

  • Curated styles rather than overwhelming choice
  • Clean silhouettes with subtle detailing
  • Boots designed for both practical wear and elevated styling

By maintaining a small and considered collection, we ensure clarity in what we offer and consistency in how our products are presented.


Our Vision

Our vision is to build Alma Melbourne into a modern Australian footwear brand that blends durability with contemporary simplicity.

We see boots as more than seasonal staples. They are a foundational part of personal style, practical enough for daily wear, yet refined enough to elevate an outfit. When designed with restraint and intention, boots become timeless essentials rather than trend-driven purchases.

Alma Melbourne is shaped around balance: strong, classic forms refined for modern life, delivered through a brand that values quality, clarity, and thoughtful design.

As we grow, we will expand carefully, always staying focused on craftsmanship, wearable design, and a curated product experience.


Contact Information

Store Name: Alma Melbourne

Warehouse Address: 35 Leigh Rd, Croydon VIC 3136, Australia

Company Name: D.J.T Trading

KVK nr: 92108822

Company Address: Ter Hunen 2,5151HP, Drunen NL

Phone: +61 468 273 165

Email: info@alma-melbourne.com

Business Hours:
Monday – Friday | 9:00 – 17:00 (AEST)
Saturday – Sunday | 11:00 – 16:00 (AEST)

We aim to respond to all enquiries within 24 hours.

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What is your return policy?

You have 30 days from the receipt of your order to return an item if you are not satisfied. Returned items must be in perfect condition, unworn, and with their original tags attached.

As we aim to process orders as fast as possible, you must request any changes or cancellations within 15 minutes of ordering. After this timeframe, orders are automatically processed in our system and requests after this time will be denied. Your order can be returned for a full refund after it is received.

Our Return and Refund Policy

How Do I Return An Item?

To initiate a return, please contact our customer service by email at info@alma-melbourne.com to obtain a return number and detailed instructions. Return shipping costs are the customer's responsibility unless the item is defective or there was an error on our part.

What are your delivery costs?

From our hands to your doorstep. Free delivery on all Australian orders.

Do you ship internationally?

Currently, we deliver only in the Australia.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number, allowing you to monitor the delivery status of your package. You can also use our Track your order page.

What payment methods do you accept?

We accept the following payment methods:

  • Credit and debit cards: Visa, Mastercard, American Express, Maestro
  • Mobile payments: Apple Pay, Google Pay